If you’ve recently visited Dollar General and noticed the invitation on your receipt to take the dgcustomerfirst com survey, you may have a few questions about the process, eligibility, rewards, and more. Below, you’ll find a comprehensive FAQ section designed to answer all your doubts in a simple, easy-to-understand way.
- Question: What is dgcustomerfirst.com?
Answer: dgcustomerfirst.com is the official online survey platform where Dollar General invites its customers to provide feedback about their in-store shopping experience. It is part of their customer satisfaction initiative to improve services, product availability, and overall shopping conditions.
Once you complete the survey, you are eligible to enter a monthly sweepstakes where 10 lucky winners receive a $100 Dollar General gift card.
- Question: Is the dgcustomerfirst survey legitimate?
Answer: Yes, the dgcustomerfirst survey is 100% legitimate and officially backed by Dollar General. The purpose of the survey is to collect real customer opinions so the company can make necessary improvements in their stores. Winners of the sweepstakes are randomly selected and awarded a $100 gift card every month.
Avoid fake third-party sites and ensure you’re using the official website: www.dgcustomerfirst.com.
- Question: Who is eligible to participate in the Dollar General survey?
Answer: To participate in the dgcustomerfirst survey, you must meet the following criteria:
- Be a legal resident of the United States
- Be 18 years of age or older
- Have a recent Dollar General receipt with a valid 15-digit survey code
- Not be an employee or related to any Dollar General employee
These guidelines help ensure that the feedback is genuine and unbiased.
- Question: Do I need to make a purchase to enter the survey sweepstakes?
Answer: No, a purchase is not necessary. You can enter the sweepstakes without making a purchase by using the mail-in entry method.
To do this:
- Handwrite your name, address, phone number, and email on a 3″x5″ card.
- Place it in a #10 envelope.
- Mail it to:
Dollar General Survey Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325.
This alternative entry has the same odds of winning as the online survey.
- Question: How do I take the dgcustomerfirst survey online?
Answer: Here’s how you can complete the survey online:
- Visit a Dollar General store and make a purchase.
- Keep your receipt with the 15-digit survey code.
- Go to the official survey website: www.dgcustomerfirst.com.
- Enter the code, date, and time of your visit.
- Answer all the survey questions honestly.
- Provide your contact information to enter the sweepstakes.
It usually takes 3–5 minutes to complete.
- Question: What kind of questions are asked in the survey?
Answer: The survey questions focus on your shopping experience. Common topics include:
- Cleanliness and organization of the store
- Availability of products
- Helpfulness of staff
- Checkout process and speed
- Satisfaction with product pricing
- Any issues faced during the visit
Your feedback directly helps improve Dollar General’s services.
- Question: How often can I take the dgcustomerfirst com survey?
Answer: You can take the survey once per receipt. Each receipt has a unique code that is valid for one entry. If you shop at Dollar General frequently, you can enter multiple times using different receipts or via the mail-in method.
This means more chances for you to win the $100 gift card every month.
- Question: Can I complete the survey in Spanish?
Answer: Yes. On the homepage of dgcustomerfirst com, you’ll see an option to take the survey in Spanish. Just click the “Español” link, and the site will reload in Spanish.
This ensures that both English and Spanish-speaking customers can comfortably share their feedback.
- Queston: How long is my receipt valid for the survey?
Answer: Receipts are typically valid for 7 days after your purchase. It’s recommended to take the survey as soon as possible after your visit to ensure your code is still active.
After this period, the code will expire and cannot be used.
- Question: How will I know if I’ve won the $100 gift card?
Answer: Winners of the monthly sweepstakes are contacted via the email address or phone number provided during the survey entry. Make sure your contact details are correct and active when you submit the form.
Dollar General will notify you directly if you’re a winner. You may be asked to verify your identity before receiving your gift card.
- Question: Can I win more than once?
Answer: Yes, you can win multiple times, but each entry must be from a different receipt or a new mail-in entry. There’s no official limit on the number of entries per person, as long as each entry meets the rules.
Winning multiple times is rare but entirely possible if you enter frequently.
- Question: What if the survey website isn’t working?
Answer: If you’re having trouble accessing the website, try the following:
- Clear your browser’s cache and cookies
- Switch to a different web browser or device
- Check your internet connection
- Try again later (there may be temporary server issues)
If issues persist, contact Dollar General Customer Support at 1-877-463-1553.
- Question: Is the survey available on mobile devices?
Answer: Yes, the dgcustomerfirst survey site is mobile-friendly. You can complete the entire survey using your smartphone or tablet. Just ensure your internet connection is stable for smooth access.
- Question: Is the $100 gift card taxable?
Answer: Yes. Sweepstakes winnings are considered taxable income by the IRS. If you win, you may be asked to fill out a W-9 form for tax reporting. Always consult with a tax advisor if you’re unsure about how to report the prize.
- Question: What can I buy with the $100 Dollar General gift card?
Answer: You can use the gift card to buy anything available in-store, including:
- Groceries
- Household items
- Cleaning supplies
- Health & beauty products
- Seasonal décor
- Snacks and beverages
However, gift cards may not be redeemable for cash or usable on Dollar General’s online store.
Final Words
The dgcustomerfirst survey is a smart way for Dollar General to listen to its customers while giving back with exciting rewards. Whether you’re a regular shopper or someone who just dropped in for a quick purchase, your opinion matters and it could even earn you $100!
This FAQ guide was designed to give you clear and updated answers. Still have questions? Visit www.dgcustomerfirst.com or contact their customer support line.
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